Commitment to Privacy
Welcome to RisingStar (RisingLCD). We respect your privacy and are deeply committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your information when you visit our website, inquire about our high-brightness LCD solutions, or engage with our commercial services.
By using our website, you consent to the data practices described in this policy. We ensure that all personal data is processed lawfully, fairly, and in a transparent manner.
Data We Collect
We collect information that allows us to provide a personalized and efficient service. This includes:
- Identity Data Full name, professional job title, and company name.
- Contact Data Email address, telephone, and shipping/billing addresses.
- Technical Data IP address, browser type, time zone, OS and platform details.
- Usage Data Interaction metrics with our website, products, and services.
How We Use Your Data
We process your information based on legitimate business interests. Key purposes include:
- Customer Support & Inquiries: To respond to your product inquiries, provide technical specifications, and issue formal quotations.
- Order Processing: To manage and deliver orders for our LCD products and high-brightness display solutions.
- Service Improvement: To analyze website traffic and user behavior to optimize our interface and technical resources.
- Marketing Communications: To send updates on new technologies (only if opted-in). You may opt-out at any time.
Data Security & Retention
We have implemented robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access is limited to those with a business "need to know."
Retention Policy: We generally retain inquiry data for 3 years unless a commercial relationship is established, or as required by legal obligations.
International Data Transfers
As an international manufacturer based in Shenzhen, China, your data may be processed outside your country of residence. We ensure appropriate safeguards, such as standard contractual clauses, to maintain data protection standards comparable to your jurisdiction.
GDPR Rights (For EU Users)
If you are located in the European Economic Area (EEA), you have specific rights under the GDPR:
To exercise these rights, contact us at ai@risinglcd.com.
Cookies Policy
Our website uses cookies to distinguish you from other users, helping us provide a good experience and improve our site. You can set your browser to refuse all or some browser cookies. Note that disabling cookies may affect website functionality.